Contact information

Velusure
Based in the Netherlands. We ship worldwide.

Email us

velusure.shop@gmail.com
Every message goes to a real person, and we answer all of them — usually within one working day, Monday to Friday.

Before you write

If your question is about an order, please include your order number so we can look it up straight away. Many questions are already answered on our FAQ, Shipping Information and Returns & Refunds pages.

Returns

Please email us before sending anything back — we’ll reply with the return address and simple instructions. Full details are on our Returns & Refunds page.

Other ways to reach us

You can also use the form on our contact page, and we’ll come back to you by email.